Privacy Policy

Effective Date: 29/07/2025

Welcome to Ta’ Nina Boutique a boutique hotel located in the heart of Rabat, Malta. We are dedicated to safeguarding the personal information you provide us because we value your privacy. We gather, use, disclose and protect your information when you visit our website, book a reservation or engage with us in any other way, as detailed in this Privacy Policy.

1. Who We Are

Ta’ Nina Boutique
Address: 5, Triq Il – Karrijiet, Rabat Malta, RBT 1151
Website: taninabotique.com
Email: reservations@taninaboutique.com
Phone: +356 99448696 / +356 99031611

We are the data controller responsible for your personal information under this Privacy Policy.

2. What Information We Collect

We may collect and process the following types of personal data:

a. Information You Provide to Us

• Full name
• Email address
• Phone number
• Payment details (processed securely through third-party providers)
• Passport or ID information (for check-in requirements)
• Special requests or preferences (e.g. dietary, accessibility needs)

b. Information We Automatically Collect

• IP address
• Browser type
• Device information
• Pages visited and time spent on our website (via cookies and analytics tools)

3. How We Use Your Information

We use your personal data for the following purposes:

• To manage your booking and provide services
• To respond to your inquiries or requests
• To process payments securely
• To comply with legal obligations
• To improve our website and customer experience
• To send promotional emails or offers (only with your consent)

4. Sharing Your Information

We do not sell your personal data. We may share it with:

• Payment processors and booking engines
• IT and website hosting providers
• Law enforcement or government agencies when legally required

All third-party service providers are required to protect your data and use it only for the services they provide to us.

5. Data Retention

We retain your data only for as long as necessary:

• Booking and transaction data: 7 years (for accounting/legal compliance)
• Marketing data: until you withdraw consent
• Guest records: per local Maltese hospitality laws

6. Your Rights Under GDPR

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent at any time

7. Cookies

We use cookies to enhance user experience, analyse site traffic, and tailor content. You can manage or disable cookies in your browser settings.

8. Security

We put in place the proper organizational and technical safeguards, such as access limits, secure servers, and encryption, to protect your data. However, we cannot guarantee complete security because no system is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact:

Ta’ Nina Boutique
Email: reservations@taninaboutique.com
Phone: +356 99448696 / +356 99031611